Customer Testimonials in Fort Worth TX

Excellent experience from start to finish! Paul ( our dedicated salesperson) was professional, knowledgeable, friendly, and never made me feel pressured. He made the entire process smooth, straightforward, and enjoyable. I truly appreciate the outstanding customer service and would highly recommend Paul to anyone looking to purchase a Land Rover!

Zach Fletcher made everything quick and simple. This is my first time coming here (Grapevine is closer to my work and house, but the service hasn’t been great as of late). I am so pleased by the level of service he provided. There’s a reason I will now ONLY bring my Rover here, and it’s because of your service reps like Zach Fletcher that are the reason why.

Colby Cotton and his partner Zach are outstanding Service Advisors at Land Rover Fort Worth! They consistently go above and beyond for their clients, making sure every concern is addressed and every recommendation is thoroughly explained. They are always friendly, professional, and genuinely care about the people they serve. They treat you like family, are honest and transparent about your vehicle, and make the entire service experience feel effortless. I would highly recommend Land Rover Fort Worth, especially because of the exceptional service Colby and Zach provide. You couldn't ask for a better team!

I drove all the way from Midland to purchase my vehicle from here. The trade in process was extremely simple. Josue was super helpful and straightforward with all of my questions. He made the purchase of my new vehicle easy and enjoyable.

From the very first time I sat down with Paul, I knew I was in good hands. He is an exceptional listener, which I truly appreciate, especially when making a purchase of this size. One thing that really stood out to me was that Paul immediately understood that I was the one buying the vehicle, not my husband. As a woman, it was refreshing to be treated as the decision maker from the very beginning. Paul took the time to understand exactly what I wanted and found a vehicle that was incredibly close to what we were looking for. When ... Read More

Full review text opened.

Google - Nov 6, 2026

From the very first time I sat down with Paul, I knew I was in good hands. He is an exceptional listener, which I truly appreciate, especially when making a purchase of this size. One thing that really stood out to me was that Paul immediately understood that I was the one buying the vehicle, not my husband. As a woman, it was refreshing to be treated as the decision maker from the very beginning. Paul took the time to understand exactly what I wanted and found a vehicle that was incredibly close to what we were looking for. When that one didn’t quite work out, he went right back to work and found another option. Never pushy, never impatient, just genuinely committed to finding the right vehicle for me. His communication was excellent throughout and he made what can sometimes be a frustrating experience an absolute pleasure. And I must add, his lovely British accent certainly doesn’t hurt. If you’re shopping for a Range Rover, do yourself a favor and ask for Paul Light. He’s a true professional and an absolute delight to work with. I highly recommend him.

I’m an Internet buyer located in Oregon and was fortunate enough to find that Paul Light was my salesman. Internet car shopping isn’t necessarily easier for either party but Paul knew how to handle it. He was the ultimate professional - courteous, verbal, succinct, thorough, beautifully experienced, and fast as lightning. He’s obviously a reflection of the dealership itself, and thus, I want to thank them both and thoroughly and seriously recommend them. Lovely.

Ask for Nick! We have experienced multiple car buying experiences throughout our years, this purchase was by far the easiest. We were hoping that we would not be there six hours, going back-and-forth; There was none of that at all. Nick definitely went above and beyond to make sure that the car was fully detailed, Even hooked us up with some T-shirts and a keychain. Each team member from financing to cells treated us with respect and kindness. Nick wanted more than just to sell a car. He wanted the whole experience to be easy and wanted to make sure ... Read More

Full review text opened.

Google - Nov 5, 2026

Ask for Nick! We have experienced multiple car buying experiences throughout our years, this purchase was by far the easiest. We were hoping that we would not be there six hours, going back-and-forth; There was none of that at all. Nick definitely went above and beyond to make sure that the car was fully detailed, Even hooked us up with some T-shirts and a keychain. Each team member from financing to cells treated us with respect and kindness. Nick wanted more than just to sell a car. He wanted the whole experience to be easy and wanted to make sure that we fully enjoyed the car we were purchasing. We will definitely be looking to buy in the future at Land Rover, Ft. Worth

Wally drove an hour out to get me my Cadillac. Hit him up for sure if you ever need anything! 10/10

Skip this place unless you have unlimited funds for repairs-they even returned my car filthy. Looks like is sat outside in rain while I was out of town. Joe, Zach- terrible communication (until time to pay for repairs) did NOT follow instructions AT ALL. Left me with same questions I had when car (12K miles on it was towed in) - TERRIBLE EXPERIENCE

I’ll admit I’m a demanding customer when it comes to buying a car\. I’ve purchased many cars over the years, and I know how to negotiate—and probably how to drive a salesperson a little crazy\! But my experience with this Land Rover dealership was a refreshing change\. Everyone was friendly, attentive, and willing to take the time to talk things through at my pace\. There were no games or pressure—just clear, honest conversations about the car and the details of the purchase\. They also helped address a few minor items before delivery\. Justin Frazier was ... Read More

Full review text opened.

Google - Oct 31, 2026

I’ll admit I’m a demanding customer when it comes to buying a car\. I’ve purchased many cars over the years, and I know how to negotiate—and probably how to drive a salesperson a little crazy\! But my experience with this Land Rover dealership was a refreshing change\. Everyone was friendly, attentive, and willing to take the time to talk things through at my pace\. There were no games or pressure—just clear, honest conversations about the car and the details of the purchase\. They also helped address a few minor items before delivery\. Justin Frazier was especially patient, friendly, and helpful\. He even offered to deliver the car to me in the Dallas–Fort Worth area, which I really appreciated\. I highly recommend this dealership and its team\. It was a pleasure working with them!

My experience with Joe has been nothing short of wonderful, not once, but twice! I’ll be transparent. My initial experience with this dealership during the purchase process wasn’t the best, and I ultimately purchased my vehicle elsewhere. However, what impressed me was that management promptly reached out, apologized, and invited me to give their service department an opportunity. I’m so glad I did! My first visit was under some pretty stressful circumstances. I had gotten bad gas and was on my way to a funeral. I was already emotional and upset, but Joe and the team took ... Read More

Full review text opened.

Google - Oct 30, 2026

My experience with Joe has been nothing short of wonderful, not once, but twice! I’ll be transparent. My initial experience with this dealership during the purchase process wasn’t the best, and I ultimately purchased my vehicle elsewhere. However, what impressed me was that management promptly reached out, apologized, and invited me to give their service department an opportunity. I’m so glad I did! My first visit was under some pretty stressful circumstances. I had gotten bad gas and was on my way to a funeral. I was already emotional and upset, but Joe and the team took what could have been an even worse day and made the entire process seamless. My second experience was just as wonderful! I brought my vehicle in for service and received a loaner. I mentioned that I really don’t like driving in the rain, and they went above and beyond by bringing my vehicle back to me. Now that’s what I call customer service! I cannot say enough wonderful things about Joe. He is professional, thoughtful, attentive, and genuinely goes above and beyond to take care of his customers. What I appreciate most is that management cared enough to turn an initially disappointing experience into a positive, lasting impression. Not every business gets it right the first time, but how you respond and make things right speaks volumes. Joe, thank you for your exceptional service! You’ve earned my trust, and I truly appreciate you!

I went in to service my jag and worked with Tanner in the service area. Well he was putting me in my dream car as a loaner! Well this guy should totally be in sales, because I bought the loaner after he showed me all the bells and whistles. Now I have a 2024 Range Rover velar with way low miles!! Thanks Tanner!!!

Paul and other staff were Excellent throughout the entire process! Highly recommend the dealership.

Excellent service from start to finish! Our salesman (Ricky Martinez) was professional, friendly, and knowledgeable, making the whole process of buying our vehicle smooth and stress-free. He went above and beyond to make sure we were happy with our purchase. We couldn’t have asked for a better experience and would highly recommend him to anyone looking to buy a vehicle! The sales manager also followed up with a courtesy call after our purchase. 👌🏻

Patrick was great at his job, arrived from out of state. Made the purchase easy.

Josue Carillo and Chad Curson at Land Rober Fort Worth were our salesmen in purchasing our new Defender and we had top notch service from both! Super knowledgeable and prompt service made the whole process easy.

Everyone here is great to work with. Justin and Rob made a fantastic job. Thanks for making this experience amazing.

World class transaction with Paul - best buying experience I’ve had. No pressure, real honest negotiations and a handshake quickly made. All done online with a few necessary touch points after the first visit.

Great experience with Autobahn Fort Worth! Joe was an excellent service advisor who made the entire process a great experience. The service was top-tier, and Joe was knowledgeable, professional, and genuinely helpful. He went above and beyond to track down the part I needed and make sure my issue was taken care of. I really appreciated his effort, communication, and dedication throughout the process. I would definitely recommend Autobahn Fort Worth, and I appreciate Joe for going the extra mile!

Best car buying experience we have ever had. Our salesman Paul was friendly, knowledgeable and went out of his way to enable us to make an informed decision about our purchase. Would highly recommend Land Rover of Fort Worth and using Paul to assist you. Excellent customer service and follow up after the sale.

Justin was INCREDIBLE to work with! Literally the best experience we’ve ever had when purchasing a vehicle. We drove 5 hours just to use him. 10/10 would do it again

In February, we purchased a new Defender from Land Rover Fort Worth. Our purchase experience under former General Manager Greg Warwick and sales associate Justin Snyder was excellent. What followed was a complete failure by Autobahn Fort Worth to care for our vehicle and take responsibility when things went wrong. The vehicle stayed at the dealership for aftermarket paint protection film included in our purchase. After two months of failed installation attempts, we discovered cuts through the factory paint on nearly every panel. While we were discussing next steps, Autobahn began repair work without telling us or getting our consent. ... Read More

Full review text opened.

Google - Oct 16, 2026

In February, we purchased a new Defender from Land Rover Fort Worth. Our purchase experience under former General Manager Greg Warwick and sales associate Justin Snyder was excellent. What followed was a complete failure by Autobahn Fort Worth to care for our vehicle and take responsibility when things went wrong. The vehicle stayed at the dealership for aftermarket paint protection film included in our purchase. After two months of failed installation attempts, we discovered cuts through the factory paint on nearly every panel. While we were discussing next steps, Autobahn began repair work without telling us or getting our consent. We learned work had started through the Land Rover app. The attempted repairs left poorly filled paint gouges, dents in the aluminum driver-side door, heavy overspray, uneven paint texture, and cracks in the bumper. Then it happened again: the app alerted us that our vehicle had been moved to Caliber Collision. The shop manager told us the service manager had brought it there and instructed them to make repairs. We had not been told and had not authorized the work. Two independent collision centers estimate repairs at approximately $30,000. General Manager Daniel Syvrud’s “final offer” was a $1,500 rebate, which he called “twice the actual damage,” despite already having a Caliber estimate that did not support that claim. The dealership later called the offer “reasonable.” We found it insulting—a staggering failure of judgment and accountability. Calling an offer reasonable does not make it fair. Expecting the new vehicle we paid for is not unreasonable. Autobahn said my earlier review did not give the full picture. They’re right: even this review only summarizes the numerous failures that happened over the course of several months. We love Land Rover vehicles and the Defender, but Autobahn Fort Worth destroyed our trust. There are plenty of places to buy a Land Rover. I strongly urge you to take your business elsewhere.

I had a great experience with the whole team at Land Rover Fort Worth, especially Paul. From the moment I first called, he was quick to respond and helpful throughout the entire process. We handled the purchase and trade-in remotely, and he helped arrange delivery of my new Range Rover to West Texas and pickup of my trade-in. Everything was smooth and easy, with great communication along the way. Thank you, Paul, and the entire team for making it such a pleasant experience!

We had Ricky help us! We had an idea of what we wanted then changed the entire plan up and Ricky was amazing all through the experience! We actually changed it up a few times! We ended up walking away with an amazing purchase that we didn’t know we wanted!!! Highly recommend him personally and the dealership all in one!

Mike Tran, Juan Ramirez & Robie Harrison from the service department go above and beyond and have done so numerous times over the years! Friendly, knowledgeable and most importantly just great people who genuinely care - there a reason this store is rated so highly. Thank you once again for helping us.

We had a great experience with Paul! He was patient and detailed oriented!

We had an amazing and quick experience. Paul found me exactly what I was looking for in minutes and took care of everything via phone Saturday afternoon to make sure it would be there Monday morning when I could make it there.

I love this dealership had a great experience with Colby

Great customer service and top notch service from my advisor Joe

Great customer service from Joe! He was professional, attentive, and made the whole experience very easy. It was a pleasure working with him, and I would definitely recommend him to anyone visiting Land Rover Fort Worth.

If you’re looking for someone who truly goes above and beyond, ask for Joe Q! From the moment I worked with Joe, he was professional, knowledgeable, patient, and genuinely helpful. He made the entire experience feel easy and stress-free and took the time to make sure all of my questions were answered. I highly recommend Joe Q. and will definitely ask for him again in the future. Thank you, Joe, for making the experience such a great one!

The most awesome buying experience ever. The entire staff I came in contact with was professional and attentive. Mr. Light is truly a sales professional every customer can appreciate. He is knowledgeable and very responsive to your needs. The management staff with Rob leading the way will take care of you with an honest and pleasant buying experience. I drove over 500 miles to purchase and will do it again. George

If you’re visiting Land Rover for a service, ask for Joe! His service is absolutely top-tier. Joe was attentive, efficient, and thorough throughout the entire process. Hands down one of the most professional and stress-free car servicing experiences I’ve ever had!

I’ve been working with Colby Cotton and he has been awesome. He’s a service advisor, and I’ve asked him probably a million questions about Range Rovers because I’m thinking about trading my 2023 Escalade in for a Range Rover Defender. I’ve honestly had some worries about making the switch and wanted to know what I was getting myself into. Colby has been really patient with me and has answered all of my questions without ever making me feel like I’m bothering him. He’s been straight with me and has helped ease a lot of ... Read More

Full review text opened.

Google - Oct 2, 2026

I’ve been working with Colby Cotton and he has been awesome. He’s a service advisor, and I’ve asked him probably a million questions about Range Rovers because I’m thinking about trading my 2023 Escalade in for a Range Rover Defender. I’ve honestly had some worries about making the switch and wanted to know what I was getting myself into. Colby has been really patient with me and has answered all of my questions without ever making me feel like I’m bothering him. He’s been straight with me and has helped ease a lot of my concerns about owning a Range Rover. I really appreciate him taking the time to explain things and give me honest answers. It definitely makes me feel better about possibly making the switch from my Escalade to a Defender. Thanks for all your help, Colby! I really appreciate it!

I had a really great experience at Land Rover, and I have to give a special thank you to Jade and Joe. They were both so friendly, welcoming, and easy to talk to. I really appreciated how they treated me and took the time to make sure I felt comfortable and taken care of. Even though I wasn’t there to make a purchase, they still made me feel valued, and that says a lot about the kind of people they are and the customer service at Land Rover. Thank you both for such a positive experience! I will be ... Read More

Full review text opened.

Google - Oct 2, 2026

I had a really great experience at Land Rover, and I have to give a special thank you to Jade and Joe. They were both so friendly, welcoming, and easy to talk to. I really appreciated how they treated me and took the time to make sure I felt comfortable and taken care of. Even though I wasn’t there to make a purchase, they still made me feel valued, and that says a lot about the kind of people they are and the customer service at Land Rover. Thank you both for such a positive experience! I will be returning

Service is top notch

We had such a great experience working with Paul at Land Rover! He was easy to work with, knowledgeable, and made the entire process seamless. He took the time to help me find exactly what I was looking for and ultimately helped me find my perfect car. Highly recommend Paul and the Land Rover team!

This locations service department is the absolute best. They are always happy, welcoming and accommodating. Jason is great to work with and offers the best customer service. I highly recommend them!!

Fantastic dealership all the way around. My salesman Jason went above and beyond to make the buying process super smooth and has helped me a ton even after the purchase. Highly recommended!

I had a wonderful experience buying a Range Rover Sport at Land Rover Fort Worth. The dealership was very helpful in making the purchase of a new vehicle easy. Thank you so much to Paul, who made the whole process pleasant. He was very knowledgeable about the vehicles but also down-to-earth and easy to talk to if we had questions. I highly recommend buying a car from this dealership, as it is very accommodating and pleasant to deal with. We will be back to purchase another car in the near future!

I had an excellent experience purchasing my new Range Rover. Paul was outstanding throughout the entire process—professional, knowledgeable, and genuinely committed to making everything easy. He provided exceptional service from start to finish. Highly recommend Paul!

Great service! The staff was friendly, professional, and helpful, especially Jason. They made the entire process quick and easy. I would definitely recommend this dealership!

Jason is great! He was friendly, professional, and very knowledgeable. Highly recommend!

Amazing dealership! Friendly staff! The service and sales team will take care of everything you need!

Extremely disappointing experience with Auto Bhan. We initially worked with one salesperson who was rude, short-tempered, and unprofessional, making us feel like we were wasting his time simply by negotiating. Despite that, we really liked the vehicle and gave the dealership another chance with a different salesperson. We negotiated a price, reached an agreement, completed the paperwork, and were preparing to pick up the car the next day. We then found out the vehicle had been sold to someone else. We were told a deposit was needed, but the deposit link was not sent to us promptly, and we were ... Read More

Full review text opened.

Google - Sep 23, 2026

Extremely disappointing experience with Auto Bhan. We initially worked with one salesperson who was rude, short-tempered, and unprofessional, making us feel like we were wasting his time simply by negotiating. Despite that, we really liked the vehicle and gave the dealership another chance with a different salesperson. We negotiated a price, reached an agreement, completed the paperwork, and were preparing to pick up the car the next day. We then found out the vehicle had been sold to someone else. We were told a deposit was needed, but the deposit link was not sent to us promptly, and we were never clearly told that the vehicle could be sold before we had the opportunity to submit it. Had we been given that information and the link immediately, we would have paid the deposit. What makes this especially frustrating is that we had already made arrangements to sell our secondary vehicle based on the understanding that our purchase was moving forward. The lack of communication and transparency was extremely disappointing. From our perspective, the situation felt like our agreed-upon price was being kept on the table while another buyer was being given the opportunity to purchase the car. Whatever the intention, this was an incredibly unprofessional way to handle a serious buyer. We gave Auto Bhan a second chance after a terrible first interaction, and unfortunately, we regret it. I would not recommend this dealership. Get everything in writing and make absolutely sure you understand whether the vehicle is actually secured before making any arrangements. UPDATE — In response to the dealership’s reply Your response leaves out some very important facts. We were never told there was another buyer ready to purchase the vehicle.The salesperson only mentioned that someone was coming to look at it the next morning. By that point, we had already agreed on a price, completed the paperwork, and were preparing to pick up the car. Yes, a deposit was mentioned—but the payment link was not sent to me immediately. We were left waiting while under the impression that the transaction was moving forward. If the vehicle was at risk of being sold, why wasn't the deposit link sent immediately, along with a clear warning that we needed to pay it or lose the car? We were ready to pay the deposit. We simply weren't given the urgency or opportunity to do so. The timing felt extremely tactical from our perspective, as the dealership appeared to keep our agreed-upon offer on the table while another customer had the opportunity to purchase the vehicle. To be clear, I understand that without a deposit, the dealership can sell the vehicle. That is not my complaint. My complaint is the lack of transparency and communication. Don't reduce this to a simple “misunderstanding” when we had already negotiated a deal, completed paperwork, and were actively trying to finalize the purchase. We made arrangements to sell our other vehicle and rearranged our plans based on the understanding that we were moving forward. The car was then sold before we could pick it up. After a terrible first experience with the initial salesperson, we gave Auto Bhan a second chance because we genuinely wanted the vehicle. That trust was a mistake. This was an unnecessary and extremely unprofessional way to handle a serious buyer.

Do not get your Land Rover serviced here. They quoted me 8.2 hours of labor at $280/hr and a total of $3,500 for two maintenance items. Took the vehicle to an independent Land Rover repair shop in Dallas and the total cost was $700 and they finished in a 1.5 hours. The service department here is a complete scam and rip-off. To charge $280/hr for service is beyond egregious- and I'm pretty sure they aren't paying their technicians anywhere close to their fair share of that rate. Avoid at all cost!!!

Very easy purchase. Nick helped me get into a 2024 Rover with ease. I was out of state and traded in my pickup truck, smooth process would do it again anytime. Thanks Nick!!

Paul Light was amazing to work with again! Thank you!

We had an excellent experience buying our Defender at Land Rover Fort Worth. Paul was so incredibly helpful, kind, and easy to work with. Would 10/10 recommend him and Land Rover Fort Worth to anyone in the market!

My experience was great, those guys are nice more thanks goes to Colby he was such a good guy, I appreciate everyone. Good job guys

Joe Q was attentive and knowledgeable. Will see him again! Great and reliable service.

Truly exceptional car buying experience, Ricky was professional and expedient throughout the whole process.

We had an overall good experience at Autobahn Land Rover Fort Worth. The whole buying process was smooth because of working with the best sales person ever which is Ricky Martinez! I highly recommend you asking for him if you are in search of a vehicle. He is responsive, not pushy, very knowledgeable about the vehicles, and just an all around nice person.

I don’t recommend this dealership or Land Rover vehicles. We have had so many issues since buying our 2024 Land Rover Defender. Nothing has ever been able to be fixed and I am now stranded in a parking lot with a very expensive vehicle that won’t start. This is not the first time this has happened and I’m sure it won’t be the last. The dealership offers no solution and won’t buy back their lemon!

Justin has helped me so much. He sold us a 26 RR Sport and I have loved it. I had a flat tire and he sent valet to come change the tire and take the flat to the service dept. He made it so easy and the valet was so nice. I really appreciate this customer service.

Read at DealerRater

Where do I start? Purchased a Range Rover cash less than 1 year ago. The first week of ownership we noticed our fobs failed to unlock or lock the SUV unless physically touching the vehicle. What’s interesting, is my 2026 Ford Escape works like a charm! We had vehicle towed to Fort Worth for reprogramming and new fobs last week while on vacation. Unfortunately, we are dealing with the same generic technology issues. I’m curious what the excuse will be now. The bumps during transportation? The west Texas dirt? Let’s see how long before they call.

Editing this review! Let me save you the time- if you ask for a list of things to be checked and only ONE was actually completed- no answer as to what actually landed my car on back of tow truck, (11K miles on it) then please find another dealership! I am going back to DFW LR- this place failed me and my car in every way possible- right down to picking up a filthy car, exterior was washed and sat outside in rain (while I was out of town) this is so disappointing. AVOID THIS DEALERSHIP unless you have unlimited ... Read More

Full review text opened.

Google - Jul 23, 2026

Editing this review! Let me save you the time- if you ask for a list of things to be checked and only ONE was actually completed- no answer as to what actually landed my car on back of tow truck, (11K miles on it) then please find another dealership! I am going back to DFW LR- this place failed me and my car in every way possible- right down to picking up a filthy car, exterior was washed and sat outside in rain (while I was out of town) this is so disappointing. AVOID THIS DEALERSHIP unless you have unlimited funds for repairs- without actual answers. If it’s a warranty item- good luck. They’re not interested in that cause there’s no money in it for the advisors.its all about the upsell.

THEY HAD ME AND MY FRIEND WAITING FOR A TIRE RE-ALIGNMENT THAT THEY CALLED US IN FOR, AND HAD US WAIT 4 HOURS JUST TO TELL US THAT THEY WERE MISSING THE PARTS FOR THE RE-ALIGNMENT THAT THEY CALLED HIM IN FOR. HIGHLY DISRECOMMEND.

If you're flying in from out of state, be sure to do your extra due diligence on the car you're buying. If somebody on the phone tells you that the car has been serviced, That means that they have serviced it. In this case, the Carfax showed your service three months ago and the dealership claims that it doesn't need it so they didn't do it Also, they didn't inspection, But cannot provide details of the inspection. There's no written document that shows what they actually inspected. When confronted with this, they basically told ... Read More

Full review text opened.

Google - Jun 3, 2026

If you're flying in from out of state, be sure to do your extra due diligence on the car you're buying. If somebody on the phone tells you that the car has been serviced, That means that they have serviced it. In this case, the Carfax showed your service three months ago and the dealership claims that it doesn't need it so they didn't do it Also, they didn't inspection, But cannot provide details of the inspection. There's no written document that shows what they actually inspected. When confronted with this, they basically told me this is the way it is . My Sales guy Patrick was amazing. This was way out of his hands. But when you're spending $30,000 in a vehicle you expect a big dealership like this to at least change the oil before they sell it to you regardless if it was done three months ago or not. I would recommend getting a PPI done This is my own fault for not looking at the documents. The Vehicle they sold me have been great. It's an epic condition.

I do not recommend this dealer. They were not transparent about minor damage on the vehicle before my out-of-state purchase, and since April they have failed to provide their third-party vendor with the paperwork needed to issue my tag, title, and registration (verified today May 21st). Getting clear answers has been extremely difficult, and requests for a tracking number or any proof my paperwork was submitted was denied by sales. Buyer beware!

Frustrating experience and deceptive pricing. The listings show an "Optional 1% sales service fee" which is in fact not optional. They will also refuse to remove the $800 GPS tracking device as a mandatory dealer addon that no one wants. So add about $1500 to any price they advertise. Steer clear if you tire of these slimy dealership experiences.

They say they don’t take out of state finance so they ran my credit again had everything setup to go pick up the car before I got there I got message that they just sold the car to someone else.

Just had a horrible experience with Ricky Martin. I called in because I had received a pre approval certificate on their website and wanted to know more information. I had let Ricky know i was interested in one particular car, and he explained that he could do a soft pull on my credit to see if i was eligible for this particular car. 2 hours go by and he tells me he is waiting to hear back from the bank. Immediately I run to check my credit and i get an alert that he did a HARD INQUIRY on my credit ... Read More

Full review text opened.

Google - Apr 2, 2026

Just had a horrible experience with Ricky Martin. I called in because I had received a pre approval certificate on their website and wanted to know more information. I had let Ricky know i was interested in one particular car, and he explained that he could do a soft pull on my credit to see if i was eligible for this particular car. 2 hours go by and he tells me he is waiting to hear back from the bank. Immediately I run to check my credit and i get an alert that he did a HARD INQUIRY on my credit and fully applied for the car without my permission. What a liar and a manipulator!!! I have the entire text conversation as well

This place is very very expensive to get your car worked on without a warranty. Most of the used car sales people are just trying to sell a car. Ive only had one decent experience and that was with Raberto in FT.WORTH Autobahn. So before you buy do an extensive research on this place and Rang Rover landrover vehicles.

I purchased a 2023 Land Rover Defender 130 from Autobahn Land Rover Fort Worth as an out-of-state buyer. I located the vehicle through an Edmunds listing tied directly to the VIN, which indicated the vehicle had 8 seats. Seating capacity was a primary factor in my purchase decision. The vehicle was delivered to me in Colorado, and upon receipt I discovered it does not include a third-row seat. At no point during the transaction was I verbally informed that the vehicle did not have third-row seating. There were no emails or text messages clarifying this. The VIN-specific listing reflected 8 seats, and I relied ... Read More

Full review text opened.

Google - Feb 28, 2026

I purchased a 2023 Land Rover Defender 130 from Autobahn Land Rover Fort Worth as an out-of-state buyer. I located the vehicle through an Edmunds listing tied directly to the VIN, which indicated the vehicle had 8 seats. Seating capacity was a primary factor in my purchase decision. The vehicle was delivered to me in Colorado, and upon receipt I discovered it does not include a third-row seat. At no point during the transaction was I verbally informed that the vehicle did not have third-row seating. There were no emails or text messages clarifying this. The VIN-specific listing reflected 8 seats, and I relied on that representation when completing the purchase. When I raised the issue immediately upon delivery, I was told the vehicle could not be returned and that my only option would be to purchase a different, significantly more expensive Defender. I am currently attempting to resolve this directly with management. I would strongly encourage future buyers — especially out-of-state buyers — to request written confirmation of all configuration details before signing.

I got my Discovery Land Rover 2023 last year and I have 2 years warranty for my car. For the past couple months I went there to get my tires replaced. Everything was okay until one day my tire was flat and we went to an auto shop in town. They said it was so dangerous to drive in the wear off tire like that. I was a bit confused because I just had it change not to long ago. When the mechanic took out my tire. I was so shocked that the Autobahn service center did this to me. They put ... Read More

Full review text opened.

Google - Feb 3, 2026

I got my Discovery Land Rover 2023 last year and I have 2 years warranty for my car. For the past couple months I went there to get my tires replaced. Everything was okay until one day my tire was flat and we went to an auto shop in town. They said it was so dangerous to drive in the wear off tire like that. I was a bit confused because I just had it change not to long ago. When the mechanic took out my tire. I was so shocked that the Autobahn service center did this to me. They put my life in danger. I hope whoever did change my tire should get suspended from his job. You put someone life in danger. And it’s shady. I will never purchase anything from this company again. It’s a shame.

DONT BUY from this dealership. Its been over 45 days and they still havent paid off the loan for my trade in and I have not received any information from Land Rover on the vehicle purchased. This has impacted my credit and they continue to give me the run around. Stay away from the dealership and find another location to buy and service you Land Rover. Ridiculous!

Irony at its finest: "Autobahn" in name only. As a German native, I walked in with high hopes. When a dealership names themselves "Autobahn," you naturally expect a certain level of precision, expertise, and passion for engineering. Unfortunately, my experience here was the exact opposite. The product knowledge was non-existent. My wife and I had to drive the conversation because the staff simply didn't know their inventory. Every time we asked a specific technical question, the answers were vague guesses like "I think..." or "I assume..." rather than concrete facts. If ... Read More

Full review text opened.

Google - Jan 2, 2026

Irony at its finest: "Autobahn" in name only. As a German native, I walked in with high hopes. When a dealership names themselves "Autobahn," you naturally expect a certain level of precision, expertise, and passion for engineering. Unfortunately, my experience here was the exact opposite. The product knowledge was non-existent. My wife and I had to drive the conversation because the staff simply didn't know their inventory. Every time we asked a specific technical question, the answers were vague guesses like "I think..." or "I assume..." rather than concrete facts. If you represent a brand, you should know the cars inside and out. The financial side of things was equally frustrating. There was absolutely no room for negotiation on the price. Worse yet, when we asked simple questions about financing options, we couldn't get a straight answer—even though we were prepared to pay cash right then and there. To top it all off, the attitude was incredibly dismissive. Once it became clear we weren't going to agree on their rigid terms, the salesperson’s demeanor shifted instantly to arrogance. He didn't even have the basic courtesy to guide us out of the building. He just turned his back on us. If this is the famous "Southern Hospitality" I keep hearing about, I’m not impressed. Save your time and go somewhere that actually respects their customers and knows their cars.

Mr. Jason Blay was an absolute pleasure to deal with. Very professional, and took the time to talk to me about the vehicle I was purchasing. We were able to arrange all the details of the sale including my trade in and the additional warranty coverage all through emails. Once I arrived, he had everything ready to go for me, and all I had to do was sign and drive. Excellent customer service experience. Big thanks to Mr. Jason and Mr. Anthony in service as well. Thank you Land Rover Fort Worth!

Read at DealerRater

Dropped the car off because 1 tire was not holding air and the roof had a leak. The car had been in for maintenance 3 months prior. Was told we would be contacted the next day with a time estimate as we would need a loaner if it was going to be longer than 3 days. No call the next day, tried to use text as requested, no answer. Had to call and after holding…not our service advisor told us they couldn’t find a leak in the tire and they did find a leak in the sunroof, but needed parts and ... Read More

Full review text opened.

Google - Dec 12, 2025

Dropped the car off because 1 tire was not holding air and the roof had a leak. The car had been in for maintenance 3 months prior. Was told we would be contacted the next day with a time estimate as we would need a loaner if it was going to be longer than 3 days. No call the next day, tried to use text as requested, no answer. Had to call and after holding…not our service advisor told us they couldn’t find a leak in the tire and they did find a leak in the sunroof, but needed parts and they’d either be done or give us a loaner the next day but they’d let us know by noon. Drive an hour to be in the area and noon comes and goes…any information?? No. So we call again and we’re told to head that way to get a loaner because the car won’t be ready until Monday. Cool. We get two minutes from the dealership and the car will be ready in 2 hours but magically all the tires are bald and need replaced. No mention of that being close 3 months ago but we have the wheel and tire package so instead of covering 1 tire they charged us for four. I was not happy and not waiting 2 more hours so we took the loaner. All said and done work was okay but the communication and customer service were terrible…not even a good effort. Is weird because autobahn BMW is a pleasure. I would not buy from autobahn jag/Land Rover, or at a minimum not get serviced there. The only worse experience I had is when I got tires rotated and they forgot to tighten them.

Joe provides the best service and communication is impeccable! Would recommend Joe every time! 5 Stars

Read at DealerRater

As an out of state buyer, the process went very smoothly! Nick Bleacher handled my transaction smoothly and efficiently. Flew in to Ft Worth and the car was ready to go, and was presented in person as advertised. I hope I never need to purchase a vehicle in Texas again however I wouldn’t hesitate to contact Nick again if ever needed.

Read at DealerRater

Nick is very knowledgeable of the Range Rover Evoque. He took the time to walk me through all the features without over selling the vehicle. The buying process was very efficient and a good experience.

Read at DealerRater

I will never take my car here again. They accused me of having an impact that caused my windshield wiper cover to fall off. I assured them I didn’t have any kind of impact, and they agreed there was no evidence of an impact. Although my car was still under warranty, I was told I had to pay $341 out of pocket because…“The cover does not just pop off unless something impacts it.” I took it to another dealership and they fixed it without question or a charge.

I reached out on Wednesday for a quote and mentioned that I wouldn’t be able to pick up the car until Saturday. They didn’t finalize the deal until late Friday, then told me I couldn’t get the car unless I traded in my current one or waited for my payoff certificate—which would take about a week. That would leave me without a car for a week, and I have kids, so that just wasn’t practical. They also said the deal was only valid for that day, even though I hadn’t seen the car yet. ... Read More

Full review text opened.

Google - Nov 1, 2025

I reached out on Wednesday for a quote and mentioned that I wouldn’t be able to pick up the car until Saturday. They didn’t finalize the deal until late Friday, then told me I couldn’t get the car unless I traded in my current one or waited for my payoff certificate—which would take about a week. That would leave me without a car for a week, and I have kids, so that just wasn’t practical. They also said the deal was only valid for that day, even though I hadn’t seen the car yet. On top of that, they ran a hard credit inquiry without confirming the purchase. Overall, a disappointing experience with poor communication and little flexibility.

Joe is outstanding. This was my second vehicle I purchased from him. No pressure. A joy to deal with. He knows the vehicles like the back of his hand.

Read at DealerRater

Wasn’t impressed. Salesman was just ok… I never heard back from him. I signed papers in Dallas yesterday at Land Rover Jaguar.

Most impressive demo I’ve ever had and made a deal really fast. Nothing painful at all in this transaction. Joe Campos is very knowledgeable and has a humorous laid back approach and very patiently explained (sometimes more than once) how everything in the car worked. I made a list of everything I wanted in the vehicle and found it in the lot in minutes. I would go back to this dealership again.

Read at DealerRater

used car buyers beware. Please take your own mechanic when buying here. IF you're buying a used car from Justing Fraiser please take your own mechanic. He's out for sales and sales only. He will tell you anything to get it. I purchased a car and took it back to them for my first oil change the brakes all of a sudden are bad. Then the air stopped working compressor was bad. Had a warranty on compressor still got charged some type of way. Had i not brought it to their attention would've never gotten my money ... Read More

Full review text opened.

Google - Sep 22, 2025

used car buyers beware. Please take your own mechanic when buying here. IF you're buying a used car from Justing Fraiser please take your own mechanic. He's out for sales and sales only. He will tell you anything to get it. I purchased a car and took it back to them for my first oil change the brakes all of a sudden are bad. Then the air stopped working compressor was bad. Had a warranty on compressor still got charged some type of way. Had i not brought it to their attention would've never gotten my money back. Now the electrical system is going bad, the motor has started ticking the electrical seat harnesswent out. . Have had the car 8 months and all of this is going on. So my opinion is wouldn't get a used car from them. They will pass it through inspection just to sell it. " TAKE YOUR OWN MECHANIC IF YOU DO"! buyer beware. When they offer you the warranty please go over it. Know what u are getting. The part that says lubricated parts are covered. That's were they get u at. So asked questions.

Horrible service department. We took our landrover in for another grinding noise. The first time it was a wheel hub. The sound was the same. We asked that they check one of the other wheel hubs. They stated that the wheel hubs were fine and that the noise was coming from the tires. They changed out the tires and said it was good. It wasn't good.... We still had a grinding noise. They then stated that there is no way to know if it is a wheel hub unless they change it. They figured it out on the first ... Read More

Full review text opened.

Google - Sep 14, 2025

Horrible service department. We took our landrover in for another grinding noise. The first time it was a wheel hub. The sound was the same. We asked that they check one of the other wheel hubs. They stated that the wheel hubs were fine and that the noise was coming from the tires. They changed out the tires and said it was good. It wasn't good.... We still had a grinding noise. They then stated that there is no way to know if it is a wheel hub unless they change it. They figured it out on the first one so I was confused on why they couldn't narrow it down. They then they replaced another wheel hub and said it was fixed... Nope, wasn't fixed. They had their "lead tech" check it out and said it was the transfer case. They stated "take it home, we will order the transfer case and when it comes in, we will call you to bring the vehicle back in and change out the transfer case. We took the vehicle back and they replaced the transfer case. The transfer case didn't fix the problem. It took over a month to replace the transfer case only to be told that it didn't fix the issue. They replaced the rear wheel hub and it miraculously fixed the issue. If you need someone to parts change, this is the place. If you don't want to pay thousands of dollars on parts changing to fix an issue, this isn't your place.

Rueben was very easy to work with . He was knowledgeable & friendly. He also did not pressure us .

Read at DealerRater

We had an excellent experience at Land Rover Fort Worth. Joe Campos was there for us from the initial test drive all the way through the ordering process and delivery of the car. He spent several hours teaching me the Pivi system and answering all of my many questions! I highly recommend Joe Campos and Autobahn Land Rover Fort Worth!

Read at DealerRater

Couldn’t be happier with my experience at Land Rover Fort Worth. Reuben went above and beyond to make it easy and enjoyable I highly recommend!

Read at DealerRater

I am very impressed with the entire management team at Autobahn Land Rover Fort Worth. The communication and customer service is the best I’ve ever experienced. The service advisors, John and Charlton, deserve a bonus for the extra effort they provide. Thanks Autobahn!

Read at DealerRater

These people go the extra mile when a problem is encountered. Service Reps are beyond tenacious in making the relationship right. The service department is as dedicated.

Read at DealerRater

YOWZA, YOWZA, YOWZA . . . I'm a long distance customer and everything felt right from the moment Jason Blay made contact with me . . . Great crew, great service, incredible prices! I'm looking forward recommending the entire crew at Autobahn Land Rover . . . Cheers Boyz, Daniel from Houston!

Read at DealerRater

The Reuben McPherson experience was fantastic as well as his colleague Zane! Thanks for all the help guys!

Read at DealerRater

The service advisor is deceiving. not able to pull up the insurance card on the phone due to problem with travelers website for the car inspection stickers since the car is 2 years old. Advisors stated can text the insurance information later. Call and left voicemail when call back through the operator but never received a return phone call for the number for texting the insurance info when the web site working again. when picking up the car for a $1600 20K severe service which never explain to me that it is the severe service and my car is 16K for 2 years ... Read More

Full review text opened.

Google - Jul 23, 2025

The service advisor is deceiving. not able to pull up the insurance card on the phone due to problem with travelers website for the car inspection stickers since the car is 2 years old. Advisors stated can text the insurance information later. Call and left voicemail when call back through the operator but never received a return phone call for the number for texting the insurance info when the web site working again. when picking up the car for a $1600 20K severe service which never explain to me that it is the severe service and my car is 16K for 2 years old, I was told the state inspection not done due to module was reset and they can not get any information from the car. I believe there is no mark up allow on state inspection so they come up with all the excuse they can. where as the 2 years service was done as a severe service for a 16 K mile on a two years old Full size LWB that only driven on weekend

I purchased pre-owned vehicle good service great staff Mr Rueben McPherson was very helpful.

Read at DealerRater

Reuben in sales was excellent, good communication and efficiency. No games on the lease numbers or the trade, had the vehicle ready when I arrived. Highly recommend.

Read at DealerRater

We have worked with Joe Campos for years—bought several cars from him. He is outstanding.

Read at DealerRater

I recently had the pleasure of working with Justin Frazier during the purchase of my new vehicle, and I couldn’t be more satisfied with the experience. From start to finish, Justin was professional, knowledgeable, and truly committed to providing outstanding customer service. He took the time to answer all of my questions, explained every detail clearly, and made the entire process smooth and stress-free. It’s rare to come across someone who not only knows their product but also genuinely cares about the customer’s experience. His professionalism and positive attitude made a lasting impression, and I highly recommend ... Read More

Full review text opened.

DealerRater - Jun 15, 2025

I recently had the pleasure of working with Justin Frazier during the purchase of my new vehicle, and I couldn’t be more satisfied with the experience. From start to finish, Justin was professional, knowledgeable, and truly committed to providing outstanding customer service. He took the time to answer all of my questions, explained every detail clearly, and made the entire process smooth and stress-free. It’s rare to come across someone who not only knows their product but also genuinely cares about the customer’s experience. His professionalism and positive attitude made a lasting impression, and I highly recommend Justin to anyone in the market for a vehicle. Exceptional service like his deserves to be recognized!

Read at DealerRater

This is my third car purchase with Autobahn Fort Worth and I’ve been coming for service since 2008. Thank you very much Bob Kessler and everyone who works in Autobahn Fort Worth for easy and smooth car buying experience. I appreciate you all being so attentive, helpful, patient me and for truly client oriented approach. I will highly recommend Autobahn Fort Worth as a great place to buy and service a car

Read at DealerRater

Excellent Service. Large inventory. Easy to finance. Best experience I have ever had when buying a car.

Read at DealerRater

I received what can frankly, only be described as "top notch customer service" at Autobahn Land Rover - specifically Justin Frazier! Not only were my needs understood, he insisted on making sure they were met! Absolutely wonderful customer service! I will certainly be referring anyone I come across to him - including purchasing future vehicles!!!

Read at DealerRater

Very Happy with our Range Rover sport supercharge. It’s beautiful and runs great! Bob Kessler helped us and it was a very fast and smooth process. Thank you for providing us with the best service!

Read at DealerRater

Just took a delivery of my beautiful Land Rover Range Rover Sport SE yesterday. Dealt with salesperson, Nate and his manager Rob Boles. Both were phenomenal in providing me the best trade in value and discounts possible. Rob was exceptional to ensure I was satisfied with the deal and discounts and went out of his way to ensure the deal went through. Very courteous and polite customer service in addition to the best pricing compared to other JLR dealers locally. Nate ensure the delivery of the car was smooth and all features and updates were covered. Amazing Land Rover buying ... Read More

Full review text opened.

DealerRater - May 30, 2025

Just took a delivery of my beautiful Land Rover Range Rover Sport SE yesterday. Dealt with salesperson, Nate and his manager Rob Boles. Both were phenomenal in providing me the best trade in value and discounts possible. Rob was exceptional to ensure I was satisfied with the deal and discounts and went out of his way to ensure the deal went through. Very courteous and polite customer service in addition to the best pricing compared to other JLR dealers locally. Nate ensure the delivery of the car was smooth and all features and updates were covered. Amazing Land Rover buying experience comapred to my past ones. Thank you both and I will surely be passing on positive experiences and referrals to my family and friend in DFW area. Dealing with these guys for the second time and can't wait for the 3rd time! Thank you again for an amazing deal!!!

Read at DealerRater

I purchased a $90,000+ Mercedes from here, via the internet/online posting. The purchase was fine, even the shipping worked fairly well from Texas to Connecticut, but the registration process has been an epic nightmare. I’m going on day 70 from the purchase and the temporary TX expired 10-days ago, so I have nearly a $100k car I cannot drive. The dealership blames the service, the service blames the dealership and no one is trying to resolve the issue to get my registration. I don’t want to resort to a lawyer but I’m beginning to see no option.